Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

Can I return a product

Accepted Answer

Because each Weenie Werks piece is handmade to order, returns are only accepted under limited circumstances — such as shipping damage or a confirmed sizing error on our end.

What about custom orders?
 Custom-fit and one-of-a-kind upcycled designs are final sale, as they’re tailored specifically for your ween.

Question 5

What if my order doesn’t fit quite right?

Accepted Answer

We want every custom ordered piece to fit pawfectly! Each garment includes one complimentary alteration if needed. Just reach out within 7 days of delivery and we’ll make it right.

Question 6

Do you offer exchanges?

Accepted Answer

We can offer an exchange or store credit for standard-size items that are unworn and returned within 10 days of receipt, pending review.

FAQ